Store Manager Amsterdam
Store Manager Amsterdam
Love Stories is known for its playful mix-and-match lingerie, designed by women for women. Founded in Amsterdam, the brand breaks the rules in favor of self-expression, confidence, and personal style. This spirit now extends to Whateverwear: a one-way ticket to fashion freedom.
about the role
As the Store Manager of Love Stories Boutique, you will be responsible for overseeing the daily operations of the store and ensuring an exceptional customer experience. You will lead and inspire a team of sales associates to achieve sales goals while upholding the boutique’s brand values and maintaining a luxurious shopping environment. Your leadership will be key to fostering a high-performing and customer-focused store.
Key Responsibilities:
- Team Leadership: Manage, motivate, and coach a team of sales associates, fostering a positive and collaborative store culture.
- Customer Experience: Create a welcoming and personalized shopping experience for customers by providing expert advice and guidance on products.
- Sales Management: Meet and exceed sales targets, monitor KPIs, and implement strategies to drive sales and profitability.
- Store Operations: Oversee inventory management, visual merchandising, and product displays; maintain store organization and representation.
- Training & Development: Onboard new team members, offer continuous training, and develop the skills of current employees.
- Brand Representation: Maintain and promote the Love Stories brand identity through customer interactions, store ambiance, and service standards.
- Administrative Duties: Handle the cash register, scheduling, stock ordering, and reporting on sales and store performance.
Requirements:
- Experience: 2+ years of retail management experience, preferably in luxury goods or intimate apparel.
- Skills: Strong leadership, communication, and organizational skills. Proficiency in retail management systems and POS systems.
- Passion: A passion for fashion, lingerie, and providing an exceptional customer experience.
- Flexibility: Ability to work weekends, holidays, and during peak sales seasons.
- Fashion-Forward: An understanding of current fashion trends, particularly within the luxury lingerie and loungewear space.
- Fluency: Fluent in English, both written and spoken, to provide customer service and communicate effectively with customers and team members.
What we offer:
- Competitive salary and performance-based bonuses.
- Employee discount on products.
- Opportunities for professional growth within the company.
- A creative and dynamic work environment with a focus on fashion and innovation.