Find your answers

Can I order perfume in every country?

Perfume Shipping

Webshop order

Can I change my order?

Can I cancel my order?

Do I need an account to place an order?

What is the return policy?

Can I do exchanges?


Do you have a size guide?

Where can I find more product information?

Is a product still in stock?


What are the payment methods?

How do I pay for my order?

Is it safe to order online?

When will I be charged?

Technical issues

I am having payment problems!

There is an error in the website/store


How do I subscribe to your newsletter?

How often will I receive your newsletter?

How do I unsubscribe to your newsletter?